Our Policy

We’re here to help. If you have any questions regarding the following school policies, for more information please feel free to Contact Us.

  • To Pre-Register for classes

    To Pre-Register and guarantee a space in class, registration must be accompanied by payment in full. Mail (check or credit card) or fax (credit card only) the registration form with payment so that we receive it at least 1 business day prior to the first class session to take advantage of pre-paid package savings. Barney Fletcher Schools will mail, fax or email you a confirmation, and course materials when applicable, time permitting. Walk-ins should call to confirm availability.

    To Pre-Register for Distance Learning

    Register online, print registration form and fax or mail to Barney Fletcher Schools with payment, or call our office.

    Reschedule Policy

    Fees apply per person per event. A $25 reschedule fee will be waived if Barney Fletcher Schools receives WRITTEN notification at least 1 business day prior to the scheduled seminar. If a suitable alternate class selection is not currently available, the re-scheduled class can be transferred with no fee to a “To Be Scheduled” (TBS) category. TBS class credits may be used anytime in the next year for any like kind Barney Fletcher Schools class. TBS classes will expire after one year. All “no-shows” will be charged a $25 fee to reschedule. There are no refunds for “no-shows”.
    Note: To reschedule from distance learning to classroom, all distance learning materials must be returned to Barney Fletcher Schools in unused and saleable condition with a written request to reschedule.

    Cancellation Policy

    Barney Fletcher Schools reserves the right to cancel any class due to circumstances occurring beyond our control.

    Completion Time Limit

    Pre-License: All Barney Fletcher Schools pre-license courses are good for one year from the date of purchase. Additional extensions may be purchased for students needing more time to complete their course. The materials are constantly being reviewed and updated according to state licensing content outlines which requires us to put the one-year time limit for completion. Our priority is to ensure that our students have the most current and up-to-date information to pass the licensing examination.

    Continuing Education: All Barney Fletcher Schools continuing education courses are good for two years from the date of purchase. Additional extensions may be purchased for students needing more time to complete their course. The materials are constantly being reviewed and updated, which requires us to put the two-year time limit for completion. Our priority is to ensure that our students have the most current and up-to-date information.

    Refund Policy

    Refunds apply to tuition fees only not shipping and materials and are per person per event. A WRITTEN refund request must be received in our office at least 1 business day prior to the start of class. All refunds are subject to non-refundable administrative fees: $25 fee for CE and Post Licensing classes and $50 fee for Pre-license classes. These fees will remain on your account for one year, and may be applied to future seminars offered by Barney Fletcher Schools. Pre-license and Exam Preparation materials are non-refundable. There are NO refunds for completed courses.


    • $30 - Returned Check Fee
    • $10 - Replacement Certificate
    • $25 - Reschedule fee for all "no-shows"
    • $25 - Non-Refundable fee for Continuing Education and Post Licensing Education refunds
    • $50 - Non-Refundable for Pre-license refunds

    Some states require a filing fee for reporting credits. If your state requires an additional fee, you will see a notification on your state's course listing page detailing the additional fees.

    NO REFUNDS for "No-Shows"

    Promotional Discounts

    Discounts may not be combined. Discounts valid on tuition costs only.

    Service Animals

    Service animals are allowed if the school is notified before class begins and the handler has documentation from NSARCO or another registered animal service organization.

    Classroom Behavior

    Students are expected to behave in a professional manner at all times. Students creating a disturbance, being abusive or otherwise uncooperative will be dismissed from class and not certified. No weapons of any kind are allowed in the classroom, even with a permit. Under current Federal Law, the gun-free School Zones Act of 1990 (and revised in 1997), no unauthorized individual is allowed to possess a firearm on the grounds of the school zone. That permits ON-DUTY police officers only, not off-duty or retired officers, to carry firearms into the classroom.

    There is no smoking of any kind (including vape pens) in our classroom. 

    Children are not allowed in the classroom. 

    Please report any suspicious activity to the instructor or the director of the school immediately. 

  • Privacy

    Barney Fletcher recognizes and respects its students' privacy. Course records are strictly confidential. This privacy policy demonstrates our commitment to your privacy rights. We want you to fully understand the terms and conditions surrounding the gathering of information about our customers.

    Information Barney Fletcher Collects

    Barney Fletcher requires users to complete the student registration form on our website. During registration users may be asked to provide their name, address, email address, license number, phone number, credit card information, or social security number. This information is required if the user wants to receive continuing education credit or certificates of completion. This information is strictly confidential, and is not shared with any third parties other than those that assist in credit processing.

    Barney Fletcher may use any information voluntarily given by our users to enhance our website. We may create internal reports on user demographics and traffic patterns for our own use. This information will not be disclosed to any third parties.

    Secure Website

    Barney Fletcher has created security guidelines to protect the loss, misuse, or alteration of information collected from our website. Only authorized employees of Barney Fletcher are provided access to personally identifiable information.

    Links to other Sites

    This website contains links to other websites. Barney Fletcher is not responsible for the privacy practice or contents of other websites. Students are strongly encouraged to review privacy policies of third party websites.

  • School Approval

    Barney Fletcher Schools is approved by the Georgia Real Estate Commission (the Commission) to offer distance education real estate courses offered through the internet (online). Barney Fletcher Schools offers distance education courses in partnership with OnCourse Learning, the developer of the course(s). The School Code issued by the Commission is 6994. The school renews its approval with the Commission every 4 years on December 31.

    The administrative offices of Barney Fletcher Schools are located at 3200 Cobb Galleria Parkway, Suite 290, Atlanta, Georgia, 30339 (known as our "Galleria 75" location). You may access directions to all of our classroom locations at www.barneyfletcher.com. The school's phone number is 770-850-9090. The fax number is 678-505-8688. The administrative office hours are Monday-Friday, 8:30am - 5:00pm. As noted below, you may contact the school with questions about the subject content of your course by emailing one of our instructors.

    Each OnCourse Learning distance education course offered by Barney Fletcher Schools is approved under the regulations of the Commission. The Commission has authorized each course for a specific number of credit hours. You may finish the course in less time than the hours approved, or you may find that the course requires more time than actually approved for the course. The school will give credit only for the hours authorized by the Commission for the specific course that you are taking. No partial credit will be given. Each distance education course offered through Barney Fletcher Schools is complete in itself. Our online continuing education courses do not require that you attend any classroom hours. However, you will be required to take a proctored examination at a school location for Real Estate prelicense (Broker) and postlicense courses.

    Non-Discrimination Policy

    Barney Fletcher Schools does not base course fees, entrance standards, or standards for successful completion of any course on a student's race, color, sex, religion, national origin, handicap, or familial status.

    Refund Policy

    Barney Fletcher Schools operates with a no-refund policy. However, a student enrolled in an online course may request a refund for the cost of the course within 7 days of the date of enrollment. The school will process a refund only to the student enrolled in the course, not to any other party. When purchases are made with a credit card, any refunds will be returned to that card.  Any student who has a returned check due to insufficient funds or a closed account will be assessed a $30 charge by the school.

    Questions About School Policies and Procedures

    Barney Fletcher Schools expects each student who purchases an online course to follow the policies stated in this notice. If you have any questions about these policies, please call a school administrator at 770-850-9090


    Barney Fletcher Schools utilizes a number of instructors approved under the regulations of the Commission. If you have questions regarding the content or subject area of your course, you may email your question to Barney Fletcher Schools at realestateinstructor@barneyfletcher.com. One of our instructors will reply to you as soon as possible, usually no later than two business days from the date of your email message.

    Technical Support

    For technical assistance, please call OnCourse Learning Technical Support at 1-800-743-8703. Technical Support is available Monday thru Thursday from 7:30am - 7:00pm CST and on Fridays from 7:30am - 6:00pm CST. (Holidays may affect these hours).

    The best and quickest way to address tech support issues is to go to www.mycoursepage.com/support. If you call Technical Support, please be prepared to explain your problem in detail and have access to your computer. In order to effectively troubleshoot your issue, technicians will begin the call by asking you a series of questions regarding your operating environment. We will need to know what type of computer you are using, the operating system you are using, the version number of your software, etc. Your call may be documented or monitored to help OnCourse Learning maintain quality of service standards.

    System Requirements

    In order to take this course, your computer must meet the following system requirements.

    • Minimum screen resolution 1024px X 768px
    • Adobe Acrobat 8.0 or greater (free download available with course)
    • Internet Connection (minimum 56Kpbs required, although we highly recommend a high speed connection such as DSL, cable, or TI).
    • Microsoft Internet Explorer version 8 or later; OR Chrome version 15 or later; OR Firefox version 3.6 or later; OR Safari 6.2 or later (with Flash installed)
    • Printer (for course documentation and Student Affidavit)
    • Flash Player plug-in (free download available with course)
    • 5 MB available hard drive space to install program and at least 7 MB available hard drive space per hour of course work. For example: If you have purchased a 3 hour course and a 6 hour course, then you would need an average of 68MB of available hard drive space (9 hours x 7MB = 63MB plus 5MB to install)

    Course Requirements

    Each distance education course requires that you complete a certain number of learning modules including instructional text, quizzes, chapter tests, matching exercises or other learning activities. No final examinations or any written assessments are required for continuing education courses. In order for Barney Fletcher Schools to certify that you have completed a course, you must:

    • complete all instructional lessons in the course by answering each question correctly at least twice
    • complete any online or paper homework or exercise required by the course
    • return the signed and dated Course and Assignment Certification Statement located at the end of the course
    • pass any required course final examination at an approved school location.

    Course Final Examinations

    The Commission requires that a student successfully pass a proctored final examination for each broker prelicense (60 hours), or sales post license (25 hour) course. Barney Fletcher Schools requires that you answer correctly a minimum of 72% of the total questions on a final examination to pass the course. No proctored final examination is required for any continuing education course.
    You may take a course final examination only after completing all other requirements for a course and only after the school has received your affidavit and survey. You must contact a school administrator to schedule a final examination. Examinations for distance education courses are administered at our testing center at the Galleria/75 school location in Atlanta, Georgia, on Wednesdays at 9:00am, Thursdays at 12:30pm, and Friday at 9:00am. Course examinations may not be administered at any other site without the prior authorization of the School Director.

    If you do not pass the course final examination, Barney Fletcher Schools will provide you at no charge an opportunity to pass a second, separate examination. You must score a minimum of 72% correct to pass the second examination. If you do not pass the second exam, the Commission requires that you retake the course a second time. The school will provide you a discount for the second course.

    Credit for Duplicate Courses

    Commission regulations state that a real estate licensee who has successfully completed an approved continuing education course to meet any part of the continuing education requirement may not repeat that course for credit unless one full year has passed since the completion of the course.

    Time Limit

    Barney Fletcher Schools requires that you complete any course within 180 days of your enrollment date. The school may grant an extension for a student who experiences unforeseen hardship or difficulty in completing the course within that time. You must contact a course administrator to request an extension of your course before the end of your 180 days. The school and/or the course provider require(s) a fee to extend your course completion deadline. The fee extends your course for a 60-day period and you may purchase as many as 3 extensions. In order for you to retain knowledge and pass course examinations, the school recommends that you complete the course requirements as soon as possible, no later than 180 days from your enrollment date. You must contact a school administrator at 770-850-9090 to request an extension before your completion deadline. Extensions will be denied if requested later than 180 days from your purchase date.

    Course Completion Records

    Barney Fletcher Schools will submit your successful completion of a course to the Commission (for Real Estate post license and continuing education courses) through secure internet transmission programs. Normally the school does not issue paper course completion certificates. If you require a paper certificate from the school for another state's requirements or some other purpose, you must contact a school administrator prior to your completing the course.

    REMINDER: Post-License Requirement

    Georgia License Law requires that each new licensee complete a Georgia Real Estate Commission approved 25 hour Post License course within 12 months of obtaining a license (active or inactive).

    Prohibition of Recruiting

    No recruiting for employment opportunities for any real estate brokerage firm is allowed on the school premises. Report promptly any effort to recruit by anyone to the School Director, Pamela Childress Hewitt, at 770-850-9090, or to the Georgia Real Estate Commission at 404-656-3916.

    The commission permits the school to offer special career nights featuring real estate brokers or real estate brokerage firms under conditions specified in the rules of the Commission.

Have Questions? Call us at # 770-850-9090 or reach us by email at contact@barneyfletcher.com.